Archive for the ‘Travel Industry’ Category

TSA Paves Way for Expanded Registered Traveler Program

Thursday, July 24th, 2008

Good news for anyone who’s wanted to join the Registered Traveler program: more participating airports and lower fees are on the horizon. Today the TSA announced that it has decided to lift a cap on the number of airports offering programs like Clear and Preferred Traveler. Before today, that cap kept the number of airports with registered traveler programs like Clear to a meager 20 spread around the nation.

What’s more, the TSA has decided to eliminate its $28 fee for the program. Travelers will still have to pay fees levied by the private sector service providers offering the programs, but the costs will now be significantly less. With the Clear program, for example, that brings the cost of a first-year membership down to $100 from $128 per person.

September Flight Cuts Show Midwest Means Business

Monday, July 21st, 2008

Yesterday, Midwest Airlines revealed the new, reduced route map and slew of schedule changes it plans to implement on Sept. 8th as part of its larger restructuring effort brought on by high fuel prices and the company’s decision to ground its MD-80 planes.

What’s changing? Gone is service to leisure-friendly cities like Ft. Lauderdale and San Diego, as are direct flights from Milwaukee to West Coast cities Seattle, San Francisco and Los Angeles. To keep its core business customers flying, the airline has retained service to and from major business centers and its hubs, Milwaukee and Kansas City.

All told, the airline will still service 32 cities.

Meet the New Billboard: Airline Boarding Passes

Wednesday, July 16th, 2008

Major carriers are launching a new money-making scheme that I approve of: ads on boarding passes. As the Wall Street Journal reported yesterday, Delta has already added promotional messages, coupons and destination-based travel information like weather reports to some boarding passes and at least four other airlines (Continental, United, Northwest, US Airways) have partnered with the company producing the ads and expect to roll out the new boarding passes within the year.

Sure, some people will probably decry the presence of yet more advertising images in their everyday lives, but the airlines clearly need to find new revenue streams - and this one arguably benefits some travelers - and it certainly doesn’t take anything away.

Northwest, US Airways Add $15 First Checked Bag Fee

Thursday, July 10th, 2008

Well, it’s not like we didn’t see it coming. The days of the free first checked bag, at least on major airlines’ domestic U.S. flights, are numbered. Yesterday, Northwest Airlines announced that it will begin charging travelers $15 to check the first bag, a policy adopted earlier this summer by American Airlines and United Airlines. This morning, US Airways threw itself into the ring and announced the same $15 fee.

US Airways Baggage Policy

Northwest Airlines Baggage Policy

What’s more, the US Airways has also decided that, in addition to other recent changes like eliminating free in-flight beverages in economy class, it will beginning removing in-flight entertainment systems from its seats this fall, with no plans to replace them anytime soon. According to this AP story, the company estimates the change will save $10 million annually in fuel costs, thanks to the lighter load.

It seems that what many considered an unbelievable change in airline policies just a few months ago has quickly become the norm.

As for me, I think it’s time to drop some cash over at Minimus. Of course, isn’t that the irony? Paying more for new, tinier toiletries in order to avoid fees that will likely be less than the annual cost of my personal  products?

Self-Service Luggage Check Debuts at Amsterdam Schiphol

Monday, July 7th, 2008

In what Amsterdam Schiphol Airport is calling a world first, passengers on KLM flights departing Amsterdam will be able to check their own bags using self-service kiosks to check in and new luggage handling machines to weigh and label their bags.

The new trial system, launched on Friday, is designed to make the check-in process easier and, eventually, completely self-service. For the time being, airline employees still check passengers’ passports as they accept checked bags, but passport scanners that will do this without human assistance are planned next steps.

This new option for travelers further solidifies Amsterdam Schiphol as one of the world’s best, most innovative airports. Along with offering travelers the aforementioned check-in convenience found nowhere else, the transportation hub is also home to the first CitizenM Hotel, officially opened last week, and is the only airport I’ve run across that promotes its accessibility to cyclists, thanks to bike paths circling the airport property.

Inside the Checkpoint Friendly Laptop Bag

Thursday, July 3rd, 2008

Here’s an image Pathfinder Luggage sent me today of the prototype checkpoint-friendly laptop bag they are developing after talks with the TSA. We blogged earlier this week (see post An End to the Laptop Shuffle?) about the TSA’s decision to allow travelers to leave laptops in certain approved bags while they go through airport security. Right now, the bags are in production - and this is just one of several types from several different companies that are making them. They are expected to hit the market in the fall.

Get Your $12.95 Ready for American’s In-Flight Internet

Wednesday, July 2nd, 2008

It’s hard for me to blog about the arrival of in-flight Internet service - my god, I’ve waited sooo long. And the waiting has gotten tiresome. I’d almost rather just forget about it until one glorious day, when I board a plane, and - bam! - I can use the time to catch up on all those articles and emails and RSS feeds I’ve been neglecting. Yes, many among you will no doubt read a sentiment like that and say, okay, bo-rang, go read a book or something.

But for me, the notion of in-flight Internet has always been accompanied by the imaginary trills of angels from on high.

And while I said I didn’t really *want* to blog about it, because it just makes me too emotional, here I find myself doing it anyway.

So I might as well tell you that American Airlines is now saying that after testing on one plane earlier this summer, its GoGo Inflight Internet service will be available later this month on at least 15 of its planes, the 767 200s, according to MSNBC story In-flight Internet Access Takes Off. Look out for the $12.95 service ($9.95 on shorter routes) on flights between JFK, LAX, San Francisco and Miami (as shown in the above map).

And End to the Laptop Shuffle?

Tuesday, July 1st, 2008

Come fall, those of us willing to spend between $35 and $150 will be able to cease the laptop shuffle, you know, the little dance we all do while hustling through airport security, trying to get our laptops out of our bags, into their own bins, while removing our shoes, displaying our liquids in clear plastic bags and keeping our boarding passes readily available at all times?

Travelers (myself very much included) who dislike removing their laptops during the security process may soon find relief, according to a New York Times story published today, thanks to new “checkpoint-friendly” bags now in production that will reportedly hit the market in September or October.

What’s so special about these T.S.A.-sanctioned accessories? They’ll be outfitted with fold-down flaps or clear compartments that make it possible for security agents to easily X-Ray them inside the bags. The slightly fishy part is that the T.S.A., despite requesting checkpoint-friendly design proposals from manufacturers earlier in the year and generally being involved in the process, will not certify the bags. So consumers will be left to test the bags at the security gate - where, ultimately, the agents have the final say in what gets through. While the T.S.A.’s Kip Hawley says this won’t be a problem, “since security officers would be well informed about them,” I’m sure there will be plenty of confused travelers wondering why they can’t just send their laptops on through when the person right in front of them was allowed to.

Potential confusion in the security lanes, I’d be more than happy to chance it if it meant saying goodbye to the laptop shuffle.

Midwest Bankruptcy Talk Fuels the Rumor Mill

Monday, June 30th, 2008

On Friday, Jaunted referred to Midwest’s current struggle to avoid bankruptcy as a “death spiral,” and, today, Budget Travel’s blog This Just In wondered whether Midwest might soon be disappearing under the larger umbrella of Delta and Northwest. The latest rumblings in the blogosphere come after the airline had admitted bankruptcy as a possibility in its future, if capacity cuts and employee layoffs don’t ameliorate the situation.  The airline has even gone so far as to ask the officials at Milwaukee’s General Mitchell Airport, one of its hubs, to lower its gate fees. Things certainly don’t look good for the small U.S. carrier best known for leather seats and chocolate chip cookies.

Shall we queue up that all-too-familiar Queen track again? Time will tell.

Kayak Now Tracks Airline Fees

Monday, June 30th, 2008

You may have heard tell of Kayak’s new approach to airline fees in glowing little bits of press like the Boston Globe’s Flustering Fares piece from last week. We’re excited about being able to offer travelers the option to include airline fees in the total ticket price when they search for airfare on Kayak.com. Lookout for that new offering in the coming weeks.

In the meantime, we’ve added a rockin’ new feature that you can use right now:

Kayak Airline Fee Chart

We’ve been checking fees, adding airlines and rechecking fees for the last several weeks to bring you this spiffy chart delving into the intricacies of airline fees associated with economy class travel. Be forewarned that we are concentrating on North America/U.S. and Canada routes right now. In most cases, the fees listed apply only to routes in those regions. Also, we’re updating the entire chart once a week, sooner when major fee changes occur, so make sure to check with the airline directly if the presence or absence of a certain fee is crucial to your trip.

You’ll see a link to this page when you search flights, and we’ll be mentioning it frequently on the Kayak blog.

Have questions, comments or corrections for us? Feel free to get in touch with your feedback and suggestions for improving this new feature on Kayak.com!